SingleDesk AI picks up every electrical call 24/7, flags the genuinely dangerous ones in seconds, and routes commercial and residential work to the right tech — while you're still up a ladder.
Electrical work has the widest gap in the trades between "call me back next week" and "get out of the house right now." A voicemail box can't tell them apart. Neither can a generic answering service.
Burning smells, sparking outlets, a hot panel. Those callers need a same-hour answer — and if they get voicemail, they call 911 or your competitor.
Up a ladder, in an attic, hands on a live panel. Answering mid-job isn't just inconvenient — it's genuinely unsafe.
A panel upgrade or EV charger install needs the panel type, amperage and permit situation captured upfront. Voicemail gets you a name and nothing else.
You define what counts as an emergency for your shop. SingleDesk applies it to every call, captures the technical details your tech needs, and only wakes you up when it's actually worth waking up for.
Flags burning smells, sparking, arcing, hot panels and full outages. Escalates to your on-call cell within seconds, not hours.
Captures panel brand, amperage, breaker type and age — so your tech shows up with the right gear the first time.
Separates property managers, GCs and commercial accounts from homeowner calls and routes each to the right person.
Qualifies EV install requests with panel capacity and run distance upfront. Books on-site estimates for your highest-ticket work.
Flags jobs that will need a permit or inspection so nothing gets quoted without it factored in.
Books directly into your dispatch board or calendar with job type, address and duration already filled in.
Electrical calls carry real risk. SingleDesk never walks a homeowner through live work, never guesses at a diagnosis, and never tells someone a hazard can wait.
"The EV charger leads alone paid for it. Those calls used to hit voicemail while I was on a job and half of them never called back. Now they're qualified and on my estimate calendar before I'm off the ladder."